Version: 28 May 2026
Last Updated: 28 May 2026
This Cookie Policy explains how L1VE Inc. (“L1VE”, “we”, “us”, or “our”) uses cookies and similar tracking technologies on our webshop at https://prod.l1ve.com (the “Webshop”).
Scope of this Policy. The L1VE Service consists of two surfaces: the Webshop (a website where users register accounts and purchase tickets) and the L1VE VR application (a native application for Meta Quest and Apple Vision Pro where purchased content is viewed). Cookies in the technical sense are set only on the Webshop. The VR application uses native data storage mechanisms (e.g., on-device storage of authentication tokens and playback state); these are not “cookies” in the ePrivacy / § 25 TDDDG sense but are nonetheless described in our Privacy Policy where they involve processing of personal data.
This Cookie Policy supplements our Privacy Policy at https://www.l1ve.com/privacy-policy, which you should read for the full picture of how we process personal data.
The controller responsible for the cookies described in this Policy is L1VE Inc., 26 Broadway FL 3, New York, NY 10004, United States of America. Our EU representative under Article 27 GDPR is L1VE Germany GmbH, Sophienstr. 32, 10178 Berlin, Germany. Full contact details are in Section 8 below.
A cookie is a small text file that a website places on your device (computer, tablet, mobile phone) when you visit it. Cookies allow the website to recognise your device, remember your preferences, and understand how the website is used.
“Cookies and similar tracking technologies” in this Policy also covers technologies that perform comparable functions to cookies, including local storage, session storage, pixels, beacons, SDKs, fingerprinting techniques, and similar mechanisms. Where this Policy refers to “cookies”, it should be read to include these comparable technologies.
We distinguish between:
For users in the European Union, European Economic Area, and the United Kingdom, we set cookies on the following bases:
We obtain and manage your consent through our consent management platform, Usercentrics, which is displayed as a consent banner the first time you visit our Webshop. You can:
You can withdraw or change your consent at any time, with effect for the future, through the “Cookie settings” link in the footer of our Webshop, which reopens the Usercentrics privacy settings. Withdrawing consent does not affect the lawfulness of processing carried out before withdrawal.
For users in California, we share personal information (such as device identifiers, IP addresses, and event data) with advertising partners (Meta, Google, TikTok) for cross-context behavioural advertising. You may opt out at any time via the “Do Not Sell or Share My Personal Information” link in the Webshop footer, by adjusting your preferences in the Usercentrics consent banner, or by sending a request to info@l1ve.com. We honour Global Privacy Control (GPC) signals as a valid opt-out request.
The table below lists the cookies and similar technologies we currently use. Storage durations are maxima; many cookies expire earlier or are deleted at the end of a session. The exact list visible to you in the Usercentrics consent banner may be slightly different at any given time as we adjust our stack; the consent banner is the authoritative live list.
These cookies are required for the Webshop and Service to function. They cannot be disabled in the consent banner.
| Cookie / Technology | Provider | Purpose | Duration | Type |
|---|---|---|---|---|
| Session ID | L1VE (first-party) | Maintains your logged-in session | Session | First-party, session |
| CSRF token | L1VE (first-party) | Protects against cross-site request forgery | Session | First-party, session |
| Load-balancer cookie | AWS / L1VE (first-party) | Routes your requests to the correct server | Session | First-party, session |
| Consent state | Usercentrics GmbH (first-party context) | Stores your cookie consent choices so we don't ask you again on every page | 12 months | First-party, persistent |
| Language / region preference | L1VE (first-party) | Remembers your selected language and region | 12 months | First-party, persistent |
| __stripe_mid, __stripe_sid | Stripe Payments Europe Ltd. / Stripe, Inc. | Fraud prevention and payment session integrity during Stripe-powered checkout | __stripe_mid: 1 year; __stripe_sid: 30 minutes | First-party-context, persistent / session |
These cookies and SDK events help us understand how the Webshop is used so we can improve it. They are set only after you give consent in the Usercentrics banner.
| Cookie / Technology | Provider | Purpose | Duration | Type |
|---|---|---|---|---|
| Amplitude device/user identifiers and event storage | Amplitude, Inc. (USA, DPF-certified) | Product analytics: feature usage, retention, conversion, funnel analysis | Up to 14 months | First-party-context, persistent |
| _ga, _ga_<container-id> | Google Analytics 4 — Google Ireland Ltd. / Google LLC | Web analytics: aggregated usage statistics, traffic source analysis. IP anonymization enabled. | Up to 14 months | First-party-context, persistent |
| Google Tag Manager (server-side container at tracking.l1ve.com) | Google Ireland Ltd. / Google LLC | First-party server-side tag management. GTM itself does not set tracking cookies; the tags it loads after consent are listed elsewhere in this Policy. Loads under Google Consent Mode v2. | Session | First-party, session |
These cookies remember choices you have made to personalise your experience. Where a preference is not strictly necessary to provide a feature you have requested, consent is required.
| Cookie / Technology | Provider | Purpose | Duration | Type |
|---|---|---|---|---|
| UI preferences (e.g., layout settings) | L1VE (first-party) | Remembers your non-essential interface preferences | Up to 12 months | First-party, persistent |
These cookies and pixel technologies enable conversion tracking and audience building for advertising campaigns on Meta (Facebook, Instagram), Google, and TikTok. They are set only after you give consent in the Usercentrics banner. California residents may also opt out via the “Do Not Sell or Share My Personal Information” link in the Webshop footer or by sending a Global Privacy Control (GPC) signal.
| Cookie / Technology | Provider | Purpose | Duration | Type |
|---|---|---|---|---|
| _fbp, fr | Meta Platforms Ireland Ltd. / Meta Platforms, Inc. | Meta Pixel — conversion tracking, audience building, advertising delivery on Facebook/Instagram. Joint controllership applies (see Privacy Policy § 8.6). | _fbp: 90 days; fr: 90 days | Third-party, persistent |
| _gcl_au, IDE, test_cookie, NID | Google Ireland Ltd. / Google LLC | Google Ads — conversion tracking, remarketing, advertising delivery on the Google network | Up to 13 months | Third-party, persistent |
| _ttp, tt_appInfo, tt_pixel_session_index | TikTok Information Technologies UK Ltd. / TikTok Inc. | TikTok Pixel — conversion tracking, audience building, advertising delivery on TikTok. Joint controllership applies (see Privacy Policy § 8.6). | Up to 13 months | Third-party, persistent |
| __hssc, __hssrc, __hstc, hubspotutk | HubSpot, Inc. / HubSpot Ireland Ltd. | HubSpot website tracking: lead identification, contact attribution, marketing campaign attribution | 30 min – 13 months | First-party-context, session/persistent |
When you access the L1VE Service through Meta Quest or Apple Vision Pro, certain platform-level identifiers and analytics are processed by Meta or Apple under their own privacy terms, not as cookies set by us. We do not control these mechanisms and they fall under the privacy policies of Meta and Apple respectively. See our Privacy Policy, Section 8.1.1, for further detail on the data flows involved.
Some of the providers listed above are based in the United States (Amplitude, Google, Meta, HubSpot, Stripe), the United Kingdom (TikTok), and may onward-transfer data to other jurisdictions (TikTok infrastructure includes Singapore). These transfers occur outside the EU/EEA/UK and we rely on the following safeguards:
Further detail is in our Privacy Policy, Section 12.
The simplest way to manage cookies on the L1VE Webshop is through our Usercentrics consent banner:
Most browsers allow you to control cookies via the browser settings. You can usually:
Please note that blocking strictly necessary cookies through the browser may cause parts of the Webshop or Service to stop working. For information on managing cookies in specific browsers:
Where applicable (in particular for California residents), we recognise the Global Privacy Control signal as an opt-out of the sale or sharing of personal information. You can find information about GPC at https://globalprivacycontrol.org.
We may update this Cookie Policy from time to time to reflect changes in our cookie practices, the providers we use, or legal requirements. For material changes — in particular, the addition of new categories of cookies (e.g. marketing) — we will update the consent banner and obtain renewed consent before setting any new non-essential cookies. For non-material updates, we will update the “Last Updated” date at the top of this Policy.
The current version is dated 28 May 2026.
For questions about this Cookie Policy or our use of cookies and similar technologies, please contact:
L1VE Inc. (Controller) 26 Broadway FL 3, New York, NY 10004, United States of America. Email: info@l1ve.com
EU Representative (Art. 27 GDPR): L1VE Germany GmbH, Sophienstr. 32, 10178 Berlin, Germany. Email: info@l1ve.com
Data Protection Officer: info@l1ve.com (subject line “DPO Inquiry”)
L1VE Cookie Policy — Version 28 May 2026.